Archives for category: Uncategorized

Anna started at Gill Goddard Hair last summer. She talks about the perfect day in the salon, why she is a people person and following the dream of her 10 year old self.

Anna at Gill Goddard Hair

I am really enjoying it at Gill Goddard Hair, I’ve definitely found my place in the salon. Plus I really like Totnes too – so I am happy here. Gill’s salon is a very friendly place to work; it has a really nice atmosphere. When you have the skills, you know the salon and you enjoy what you do and the people you work with, you can do it all – whatever our clients need to get them the style they want!

Why do I like cutting hair so much? You can be really creative with a cut. You can change the way someone looks. A young lady came in last week with hair down to her waist. She wanted it cut back up to her shoulders! She was so pleased with the cut – that is always a nice feeling, when someone really loves their cut. In fact, my idea of a perfect day at work would be for a client to say ‘do anything you want to my hair – just make it look good.’ I’d have all day to colour and cut and make it look amazing.

I’ve dreamt of working in a salon since I was 10 when me and my family were living in Barrow-in-Furness. (You can hear Barrow in my accent, and a bit of Shropshire as we moved there when I was 13.) I worked in a café in Shropshire, it was like being part of the family. I’ve been around customers with what my parents do all my life – they run a pub. So all in all, I would say I am a people person, with lots of practice in customer service!

Being with the other stylists in Gill’s salon is really positive. We help each other out and explain what we are doing. I think that it is important for the apprentices as well as the stylists that the salon is like that. We have all been an apprentice, and it can be hard work. You have to watch and be very willing to learn. Some people don’t give up when it gets hard. Being a stylist is great and I’m really pleased I followed my 10 year old dream!


If you would like to book an appointment with Anna, or other stylists at Gill Goddard Hair please call us on 01803 866101.


img_0362Fern has been cutting my hair since she started at the salon over 5 years ago. She is a great stylist and has abundant energy. I was pleased to hear that she was developing her skills yet further with High Definition (HD) – one of the most respected beauty training schools in the UK.

Having been doing HD brows at Gill Goddard Hair for several months now I thought it was time to sample some of her new skills. Of course, she applies herself to this with the same balance of professionalism and care that I know from Fern as a stylist. For me, first time in the chair for eyebrows – this was critical. I’ll be honest I had absolutely no idea what care and attention is needed by someone like Fern to manage those arches above my eyes.

Fern told me that the best results were to be had from a series of appointments but that I would likely see a striking difference even after the first. She was right! First, she tinted the eyebrows. Then, with swiftness, she waxed. Whilst waxing is no ones, favourite I can confirm she did this really efficiently and moved swiftly on to threading. Which was mesmeric and effective at thinning bushy bits! Once she had brows that were in better shape, she applied the make-up and finishing plucks for those stray hairs.

Overall, about 45 minutes to get real shape to your brows – High Definition comes highly recommended with Fern.

IMG_3337This is the fourth in our series talking to stylists at Gill Goddard Hair about their hair. Sarah has been in the salon just a few months and talks here about childhood pranks, life in Spain and how much she enjoys styling as a profession.

When I was really little my mum would get my hair cut quite simply as a bob and fringe. Behind that fringe I was a pickle. I remember sneaking our mums straighteners out her bedroom. My sister and I played hairdresser with our Barbies. Mine always ended up with stubby hair because I was always washing and cutting. I would use my mum’s straighteners on the Barbie hair. It is plastic so it would stick to the tongs!

I was spoilt and when I misbehaved I blamed it on my sister. What is more, my mum believed me! To this day I can confess something I did back then, and my mum is still shocked that I was the bad one most times.

IMG_3326When I was a bit older my mum let me choose my hair style. I remember a woman coming to do our hair. She was a mobile hairdresser and lots of fun. With my mum and us kids she was at the house for most of the day cutting our hair. So once I had moved on from the bob and fringe I tried more experimental hair. Once I had a pixie cut like Vitoria Beckham. I loved the Spice Girls and I think I thought I looked really cool. Looking back I am not sure I did.

IMG_3336Since then I have never really been patient with long hair. In the past, I have often grown it out and then chopped it off again in a short style. Perhaps this reflects how I was as a stubborn teenager. Although saying that,  when I was 11 years old we moved to Spain. I did find it hard to get used to life there without knowing the language. Also, I had fair hair and blue eyes whilst all my new friends had dark hair and eyes. So I felt a bit out of place. It was better once I learnt Spanish.

I’d known for a while that I wanted to be a hairdresser. I didn’t really rate the hairdressers in Spain. So when I was 15 I moved back to England and lived with other members of my family and then trained in hair and beauty. I went to South Devon College. I really liked the way the college ran. It was like a salon, very professional. Less like you are training for just a job, and much more a profession.

FullSizeRenderAnd now? I love working at Gill Goddard Hair. I love being part of a team. I am not really someone who enjoys working on their own as much as in a group. Everyone has been really supportive. I am really enjoying colouring and now am also doing treatments. My favourite thing is to cut bobs. And if I could cut anyone’s hair, anyone at all, it would be Jennifer Aniston. I don’t think she is a customer, ha ha, but I am sure we would have a good chat if she came in!

To book an appointment with Sarah call 01803 866101

Hanna and Rosa 2The third in our series of blogs about staff at Gill Goddard Hair. This time Hanna tells us about her hair as a child and now, how she enjoys learning as a stylist and why she ended up in the salon chair right before her honeymoon.  

Thinking back to my childhood I had some bad fringes – I wouldn’t sit still when having my haircut. Although I would say that Gill was not precious about cutting our hair, whereas my daughter has very curly hair so I find it’s a bit crazy unless I tame it!

When I was young, but old enough to choose my hair length I chose to have it short. I was a tomboy, into the spice girls. At school I enjoyed netball and hanging around with my friends! I remember being keen to learn to drive, and luckily I passed first time.

I grew my hair longer when I was a teenager– I became a lot more girly. I was then around a hair salon a lot as my mum is a hairdresser. I used to model for the trainees, which was Hanna Weddinggreat fun. I started to experiment with my hair a bit more, and later, of course became a stylist myself. I knew I loved colouring as soon as I started at college. I then went to do a very intensive colour course in London to further my skills.

I decided to grow my hair again for my wedding in 2013, it was a challenge though because I bleach and colour it pretty frequently so it wasn’t in great condition but that didn’t matter so much when it was put up. The day after the wedding, on my way to the train station for our honeymoon I was straight in the salon and had my hair cut short again which was much better!

I know they say that your hair changes and thickens when you are pregnant but that didn’t seem to happen to me unfortunately. Some of the clients were really excited for Joe and I, which was lovely. Grace is one now, and she is really chatty at the moment which is so comical!

Hanna and Grace.pngOn my days off me and my daughter Grace love visiting places, we like to go swimming or to the zoo sometimes. We meet up with my other friends who have children the same age, which is fun for both of us.

I am enjoying being a stylist. Hairdressing is always changing and new techniques particularly in colouring come out all the time. So I like to visit the Wella world studio in London at least once a year.

My hair now? Well I am trying out something a little darker. But short hair still – of course!

Hanna is Top Stylist and Colour Expert at Gill Goddard Hair. For an appointment with Hanna call 01803 866101

Fern as a little girlFern, senior stylist at Gill Goddard Hair, tells us about a love of curling and how her mother protected her from all those potentially embarrassing baby photos. 

I think I was blond as a child. There aren’t any dramatic pictures of me with awful fringes. My mum was good to me like that. I think I am looking a bit guilty in this photo – left – as I had just picked my nose!

For a long-time I wasn’t really bothered by my hair – I just wore it straight. I really wasn’t any good at looking after my hair. My sister helped me and perhaps that encouraged me to become a hairdresser. I don’t know. Fern and sister

Now I am a stylist I realise how much I love curling long hair. But before we talk about that I have to confess I did colour my own hair for a long time – oh yes!

Fern TeenagerMy hair is probably mousey coloured under the colour. I say mousey because I haven’t seen the natural colour since I was twelve. When I was a teenager I coloured it myself, mostly black. I remember bleaching my hair at home. One day me and my friend were doing this and my hair started to sizzle. We wondered if it was normal for hair to do that (oh my god). So I ended up with my hair on one side shorter than the other. The hair burnt right off! She is still my friend and still does amazingly crazy things with her hair but properly now.

As for me, I have learnt the problems with self-colouring your hair – it just doesn’t work. Especially when your hair starts sizzling. Ha ha. Now, obviously, I have my hair coloured in the salon. My hair doesn’t grow quickly enough so I have extensions put in my hair. Sometimes I think I shoFern nowuld have short hair and that it would look better but I just love having long hair. If I grew it out it would never be this thick so get my long hair bonded. Long hair: Fake and proud! And I don’t mind people knowing that.

I love curling hair, blow drying hair. If you have long hair there is so much more you can do with it. So I always love someone coming into the salon with long hair. And yes, after all these years I still love the hair of Kim Kardashian. She looks fantastic don’t you think?

More from Hanna and Gill on the stories behind their hair soon…

Young Anna 1.png

Anna Lodge works with Gill and the team on the salons marketing and PR. She has been a customer at Gill Goddard Hair since 2007. She writes…

Celebrities’ styles and fashion remind us of times past. But a few photos can send us on our own trip down memory lane. These images from my mother, whom I discovered keeps a collection in her wallet. (I am touched).

When I was small my grandmother used to pull brushes through my hair, hacking away in a desperate attempt to untangle my hair. I still remember the feeling of my head being pulled back as she remonstrated me for ‘letting it get so bad’. Things have got better since then I am pleased to say.

Young Anna 2Here I am school age – I am so eager. I remember the feeling of loving school and loving learning (I see this same look on my own 6 year old sons face.) I remember being devoted to my home-life and feeling so utterly safe there. And quite terrified about all the rest of the world as well as amazed by it.

IMG_2668As a teenager I was very much committed to the practical side of life – don’t distract me with clothes or hair I have things to do and books to read (look at those glasses!). However, I remember quite acutely realising that how one looked and felt had a lot to do with how confident you were. And hair was a big part of this. Hair spray was still massive then – although I don’t think I had a clue how to use it!

IMG_2667Oh my goodness – then the late 90’s happened! This was my party season. High platform trainers, jeans and T-shirts – pretending you didn’t care how you looked as you clumped about. But actually minding a lot. I minded a lot. Having long, clean, wafting hair was all in if you were a teenager traveling to far away countries and cultures with a mate. That said, I wouldn’t have dreamed about colouring my hair. I was a bit of a purest. Unlike my mate Jenny who hennaed her hair pretty regularly. We are both grown up now of course and still great friends. And think safe to say I look colour my hair a lot more than she does these days.

IMG_2677This little photo was from my curriculum vite in France. I feel I even looked French! And certainly the experience of working for a French family business made me stand-up and think about what I wanted. French business women, including salon owners, can be very direct and levelling people.

So since my early 20s have always had my hair cut by independent stylists in family run businesses and enjoyed the love these men and women have for the hair they cut. I like the business ethic within a family run salon and the way that the other stylists are clearly part of the family. And us, the customers, are invited into part of that for the duration of our appointments.  In fact their love of service, hair, care, people has been a really informative part of me developing my own business. I have my own SME now and love and care for what I do in similar measure. It is a great privilege therefore to work with and for Gill.

And so also, it comes around. The messy hair on the head of my own little darling – this is me and my son Oli. Hairbrush at the ready. Obviously, it is my turn to collect the images that will show him in moments in his life….

Anna and Oli

 Look out for hair stories from Hanna, Fern and Gill coming soon in this series.

DSC_0818 (3)Gill Goddard Hair is 8 years old this week! Time for the wonderful staff team here to sit down and reminisce. Put down our scissors, colour aprons, plastic gloves and stylers for some well deserved  cake and balloons. Each one of us has lots to celebrate about our industry, and in our personal and professional lives. And we are highly motivated, trained and loving our job with you, our customers.

Very recently, we celebrated our junior stylist Asia passing her driving test, Fern and Asia’s promotion, Demelza passing her perm practical at college really early in her training and Hanna going off to Amsterdam on a Keune training and product knowledge weekend.

Quite apart from two of our senior staff getting married in the last two years and then Paul and myself becoming grandparents, we both travelled to India, America and the Carribean, for family weddings and holidays. Travelling is great, it is necessary when you think about people you love who live so far away and want you with them. But on coming back to Totnes and to our strong team in the Salon I am a very proud Salon Director this year.

IMAG0430We are so excited to reveal here that Fern will be training in Milton Keynes for HD Brows soon!  Eyebrow shaping is really big business, and we are planning to offer the best possible Brow services to our customers here in Totnes  – HD Brows will be coming to our salon from August this year.

We would also like to thank South Devon College staff for their time, patience and in house training! Especially to Lucy Wallace who has helped us to receive awards from government for first class Training Apprenticeships.

On this blog thought we would take a little trip down memory lane from the outside of the salon Recently we found some old pictures from those first days. Sometimes you forget how far you have come in the day to day of running a salon. How many of you remember the bookshop and the first Gill Goddard Hair shop front? And how many remember the competition for our first logo for GGH that we set up at Kevvic sixth form college, which you can see installed in our second pic?

photo 1photo 4IMG_0046GIll shopfront -3Things have moved on considerably outside through to the beautiful watercolour images and logo John Baxter designed especially for us recently. A real celebration of  collaborative creativity we think we bring to our work.

Before we blow out the candles on our celebration cake today I’d like to say a big thank you to all our loyal customers. We love hearing about your celebrations too.  Many of you have been within us for years, which is what we are all about. When you recommend us we receive new customers each month, along with new customers who move nearby or maybe walk past us on The Plains and pop in. Great to see new faces.

A great big ‘thank you’, to our staff team at Gill Goddard Hair who keep us all so well looked after day in day out, every year… x Happy Birthday!


Back of the head April 15I wish more of our popular hairstyle magazines would highlight the back and nape views of their styles. It would be really useful to have a section on short hair photographed from the back.

We often find that customers choose or get distracted by the colour and texture of the hair in the photograph rather than the style they show us; and often can’t visualise the shape of a haircut at the back and nape of the neck. Customers ask:

Is it too short…or too long…will it suit me?

Looking at a photograph of a face often gives us an idea of the back of the haircut. But we are improvising when the back is hidden, according to the clients’ hair type, and the shape we are wanting to achieve.

When we do a consultation with clients we talk through how a style will work given all these factors. Of course at the end of the appointment, when the new style is complete everyone can see the result – including at the back. This is the moment we would love magazines to capture – seeing the back of your head beautifully styled, as well as the front!

Our shop front and our website now feature our lovely new branding designed especially for us by John Baxter. We love the freshness of John’s work and think it fits so well with our range of products and the feel of our salon. Hope you agree!

John’s portfolio attracted my attention because I love “comic-book” references; and I am particularly inspired by his trademark watercolour and quirky illustrations.

Website John Baxter

Our new website header

John presented new work to me with an understated and dazzling originality. He travelled to the Totnes to meet me at the salon to discuss rebranding due to a new and natural product line I am now buying in and using with my clients.

The So Pure products from Keune have changed the working atmosphere in our shop through their natural perfumes which are calming and reminiscent of gardens. I wanted clients to see this particular “smell” and colour reflected in our salon designs. We discussed how to develop a new sensibility with illustrative pictures and logos somewhat like those that had caught my eye in his portfolio.

Front of salon Gill Goddard Hair

The front of the salon: Gill Goddard Hair

John took me right through redesigning my salon from beginning to end, and kept me up to date with the process sending emails and making phone calls. He was brilliant, supportive when I needed it and at the same time assertive in leading the way. The results are beautiful and amazing. All the printing nightmares I had had before were taken away as he managed the print formats and the delivery of cards and signs on time.

New Gill Goddard Hair Branding

Our beautiful new brand!

During the process, John was very flexible and un-possessive about his illustrations right up to the last minute – he was fine about ditching stuff I felt I couldn’t use and altering the shape and size I of stuff I loved and wanted to keep. I am in the exciting process of redecorating the interior of my salon with the finished spec. I’m so pleased with our new illustrations, logo, exterior colour and the finished result. The salon is now being noticed on a daily basis and people comment on the new designs – they are loved by staff and customers!

Christmas 2014So many of our clients come into salon at this time of year and share their plans for Christmas. Many of those plans are joyous, visitors coming from far away and family gatherings for meals and presents. Some of you are taking trips to sun-filled places for Christmas.

We also know that many of you find this time of year tricky. Family gatherings are not always easy – and they are often, even when enjoyable, hard work if you are the host! So with raised glasses to the hosts, the cooks, the carers and the constant shoppers we are focusing here on you! Here are a few wishes we have for you this Christmas:

 We wish you a good book in a comfortable chair.

 We wish you long hot baths on cold dark nights.

 We wish you one or two (boxes of) chocolates!

 We wish you a chance to catch-up with an old friend in person or on the phone.

 We wish you health, and your family too.

 We wish you happy times.

 We wish you evening films that make you laugh and cry.

 We wish you patience with family and visitors that outstay their welcome.

 We wish you pleasant memories of people who can’t be with you.

We wish you a very merry Christmas and a happy new year.

From all the staff at Gill Goddard Hair x

Gill, Hanna, Fern, Leanne, Asia, and Demelza