Archives for posts with tag: salon

DSC_0818 (3)Gill Goddard Hair is 8 years old this week! Time for the wonderful staff team here to sit down and reminisce. Put down our scissors, colour aprons, plastic gloves and stylers for some well deserved  cake and balloons. Each one of us has lots to celebrate about our industry, and in our personal and professional lives. And we are highly motivated, trained and loving our job with you, our customers.

Very recently, we celebrated our junior stylist Asia passing her driving test, Fern and Asia’s promotion, Demelza passing her perm practical at college really early in her training and Hanna going off to Amsterdam on a Keune training and product knowledge weekend.

Quite apart from two of our senior staff getting married in the last two years and then Paul and myself becoming grandparents, we both travelled to India, America and the Carribean, for family weddings and holidays. Travelling is great, it is necessary when you think about people you love who live so far away and want you with them. But on coming back to Totnes and to our strong team in the Salon I am a very proud Salon Director this year.

IMAG0430We are so excited to reveal here that Fern will be training in Milton Keynes for HD Brows soon!  Eyebrow shaping is really big business, and we are planning to offer the best possible Brow services to our customers here in Totnes  – HD Brows will be coming to our salon from August this year.

We would also like to thank South Devon College staff for their time, patience and in house training! Especially to Lucy Wallace who has helped us to receive awards from government for first class Training Apprenticeships.

On this blog thought we would take a little trip down memory lane from the outside of the salon Recently we found some old pictures from those first days. Sometimes you forget how far you have come in the day to day of running a salon. How many of you remember the bookshop and the first Gill Goddard Hair shop front? And how many remember the competition for our first logo for GGH that we set up at Kevvic sixth form college, which you can see installed in our second pic?

photo 1photo 4IMG_0046GIll shopfront -3Things have moved on considerably outside through to the beautiful watercolour images and logo John Baxter designed especially for us recently. A real celebration of  collaborative creativity we think we bring to our work.

Before we blow out the candles on our celebration cake today I’d like to say a big thank you to all our loyal customers. We love hearing about your celebrations too.  Many of you have been within us for years, which is what we are all about. When you recommend us we receive new customers each month, along with new customers who move nearby or maybe walk past us on The Plains and pop in. Great to see new faces.

A great big ‘thank you’, to our staff team at Gill Goddard Hair who keep us all so well looked after day in day out, every year… x Happy Birthday!



Our shop front and our website now feature our lovely new branding designed especially for us by John Baxter. We love the freshness of John’s work and think it fits so well with our range of products and the feel of our salon. Hope you agree!

John’s portfolio attracted my attention because I love “comic-book” references; and I am particularly inspired by his trademark watercolour and quirky illustrations.

Website John Baxter

Our new website header

John presented new work to me with an understated and dazzling originality. He travelled to the Totnes to meet me at the salon to discuss rebranding due to a new and natural product line I am now buying in and using with my clients.

The So Pure products from Keune have changed the working atmosphere in our shop through their natural perfumes which are calming and reminiscent of gardens. I wanted clients to see this particular “smell” and colour reflected in our salon designs. We discussed how to develop a new sensibility with illustrative pictures and logos somewhat like those that had caught my eye in his portfolio.

Front of salon Gill Goddard Hair

The front of the salon: Gill Goddard Hair

John took me right through redesigning my salon from beginning to end, and kept me up to date with the process sending emails and making phone calls. He was brilliant, supportive when I needed it and at the same time assertive in leading the way. The results are beautiful and amazing. All the printing nightmares I had had before were taken away as he managed the print formats and the delivery of cards and signs on time.

New Gill Goddard Hair Branding

Our beautiful new brand!

During the process, John was very flexible and un-possessive about his illustrations right up to the last minute – he was fine about ditching stuff I felt I couldn’t use and altering the shape and size I of stuff I loved and wanted to keep. I am in the exciting process of redecorating the interior of my salon with the finished spec. I’m so pleased with our new illustrations, logo, exterior colour and the finished result. The salon is now being noticed on a daily basis and people comment on the new designs – they are loved by staff and customers!

ImageTwo new customers came in together today. One had booked for the other and herself to have new year restyles as a treat. I was prepared. When I have restyles back to back in the appointment book we highlight them to make sure there is enough time for consultations. Once a customer trusts we’re really listening to what they want they ask our advice about making long term changes to their hair like colour and length. This time one of the friends had prepared herself for her consultation by drawing a picture. She drew her own head and the style she wanted with a biro and pencil on a sketch pad. The drawing was lovely – it was detailed, lively and very 3D. It was very clear to me exactly what she wanted and she was confident I would understand it.

I’m always really excited when customers draw themselves and create the style they want and show it to me for my interpretation. To me a drawing is very special. It’s so great that the customer is confident with this drawing for working out her new look with me. And more often than not, it’s been reworked into a longer or shorter version on several pages to consider different versions of the same cut. So before they can snatch the drawing away because they feel embarrassed I ask if I can use it during the cut. And because it’s quite unusual to work from a drawing all the other stylists sneak a peek.

One of the teaching aids we use in the salon is a sheet of A4 with four different aspects of a head. Sometimes describing one cut the paper goes on for five sheets as it’s taken in step by step by the hair stylist. If we want to describe a style or cut to each other we use photocopies of this template of a head and we simply make marks on it to describe different layers or graduation. And of course there is a lot of explaining and describing techniques.

Similarly we learn lots by using these templates for working out how to develop understanding of colour work. Hanna loves drawing out her formulas for corrective colour work on the mirror instead of a piece of paper. Great hairdressers are able to think in pictures and diagrams and through dialogue. It’s a flamboyant thing to mark a mirror in the salon but it’s a temporary and visual aid that works like a drawing. It gets us all excited about the possibilities of restyles – it’s something new and we love creating something individual for our customers. Restyles are always a challenge and we talk about them a lot and sometime photograph the before and after. This time I’ve photographed the drawing.