Archives for posts with tag: Style

Anna started at Gill Goddard Hair last summer. She talks about the perfect day in the salon, why she is a people person and following the dream of her 10 year old self.

Anna at Gill Goddard Hair

I am really enjoying it at Gill Goddard Hair, I’ve definitely found my place in the salon. Plus I really like Totnes too – so I am happy here. Gill’s salon is a very friendly place to work; it has a really nice atmosphere. When you have the skills, you know the salon and you enjoy what you do and the people you work with, you can do it all – whatever our clients need to get them the style they want!

Why do I like cutting hair so much? You can be really creative with a cut. You can change the way someone looks. A young lady came in last week with hair down to her waist. She wanted it cut back up to her shoulders! She was so pleased with the cut – that is always a nice feeling, when someone really loves their cut. In fact, my idea of a perfect day at work would be for a client to say ‘do anything you want to my hair – just make it look good.’ I’d have all day to colour and cut and make it look amazing.

I’ve dreamt of working in a salon since I was 10 when me and my family were living in Barrow-in-Furness. (You can hear Barrow in my accent, and a bit of Shropshire as we moved there when I was 13.) I worked in a café in Shropshire, it was like being part of the family. I’ve been around customers with what my parents do all my life – they run a pub. So all in all, I would say I am a people person, with lots of practice in customer service!

Being with the other stylists in Gill’s salon is really positive. We help each other out and explain what we are doing. I think that it is important for the apprentices as well as the stylists that the salon is like that. We have all been an apprentice, and it can be hard work. You have to watch and be very willing to learn. Some people don’t give up when it gets hard. Being a stylist is great and I’m really pleased I followed my 10 year old dream!


If you would like to book an appointment with Anna, or other stylists at Gill Goddard Hair please call us on 01803 866101.


Back of the head April 15I wish more of our popular hairstyle magazines would highlight the back and nape views of their styles. It would be really useful to have a section on short hair photographed from the back.

We often find that customers choose or get distracted by the colour and texture of the hair in the photograph rather than the style they show us; and often can’t visualise the shape of a haircut at the back and nape of the neck. Customers ask:

Is it too short…or too long…will it suit me?

Looking at a photograph of a face often gives us an idea of the back of the haircut. But we are improvising when the back is hidden, according to the clients’ hair type, and the shape we are wanting to achieve.

When we do a consultation with clients we talk through how a style will work given all these factors. Of course at the end of the appointment, when the new style is complete everyone can see the result – including at the back. This is the moment we would love magazines to capture – seeing the back of your head beautifully styled, as well as the front!


A soft summer style

In July the view into the street from the salon in Totnes gets greener and the humidity inside rises. We regularly open one or both doors to keep cool from the dryers and the general noisy hubbub. I’ve recently been listening to a shared playlist of jazz and blues in the salon and there’s a good inclusive vibe while we work, meet, greet and get coffee for our customers.

Everyone is about to go on holiday or is planning a break and we all start to thrive on the good feelings of July and feeling good about the holidays. The styles become more beachy, the blow drying is more relaxed. There is a lot less formality to the finish look that customers require for their summer parties, weddings and holidays. Suddenly we all want beach heads – tousled curls, or we want to look like we just left the bed and pulled on a t-shirt and jeans. Two familiar requests:

 “Just finger dry …don’t use any product” 


Modulation Gel from Keune So Pure

Now that we use Keune So Pure, we can really get down to producing the natural look our clients desire and also design the cut and blow dry individually to suit the occasion. Texture Spray works a treat on long and short hair after straightening or curling, and the ever popular Moroccan Argon Oil is popular on blonde and coloured hair, leaving a great healthy shine and vibrancy.

I’ve really started working well with the Modulation Gel and also the Exfoliating Treatment, getting really great results with these two very different products. Modulation Gel has a good firm hold but hair stays soft if you blow dry it. You get a textured look if you leave it in to dry naturally. It’s not for the shy retiring kind of style – it’s got the added liveliness needed to texturize fine hair with a bit of volume. So, why not try it yourself for your easy holiday style!

Welcome to Amsterdam

It was a welcoming 21 degrees in Amsterdam. I sat outside in my shirtsleeves with a glass of wine by the canal with other salon owners from UK who had come together to visit Keune.

I recently spent a weekend in Amsterdam, courtesy of my products suppliers and Keune. Last year at Gill Goddard Hair we took a pretty massive step and changed our product range to So Pure from Keune. It was a great move and this trip has confirmed why I think that Keune is absolutely right for us and our customers.

This was not going to be my first visit to Amsterdam so I was excited in a really relaxed way. I am one of those people who like travelling a lot, but I get lost. I’m missing some pretty vital navigating and directional equipment. I do however know how to read the positive signs of a good company or organisation.  All the signs from the Keune family (and I know now why they call themselves a family) are great.

I love the Keune brochures, pictures and really love the products. So I imagined the weekend with them would be a positive and enhancing experience. It was!

Meeting (Mr) Keune

The Keune Factory

The Keune Factory

Our bus drew up to the Keune factory, which seems to double as a modernist Statement with a staircase entrance hall complete with show car, office, pristine canteen and eating area, lecture theatres and an amazing hair salon set up for cut, colour hair collections, photography and modelling.



At the entrance we met Editha, Star of the Show – the Educator come Hostess. She’s amazing, intelligent, quick witted, performic, informal and chatty. She guided us through the Keune product portfolio and collections like a pro public speaker. This dynamic approach to information and education is something I really appreciate. The enthusiasm is catching!

Me and Mr Keune

Me and Mr Keune!

We sat and watched a presentation about the company – from its beginning to its flourishing contemporary place in the global hair market. Even more amazing than the history is that for the involvement of the Keune family. The grandson of the founder, Mr George Keune has a house attached to the factory and is available for the staff 24/7 or so it seems. A strong dedication to the business and its evolution.


Demos at Keune

Two hair educators appeared on stage and we are treated to cut and colour processes. Then it was time for lunch. Back down in the canteen I could hardly believe how good the food was – obviously cooked from scratch and really healthy!

Highlights and dizzy heights 

Hearing all about the Keune processes

Hearing all about the Keune processes

Back to our itinerary and for me it was the highlight of the trip: a tour around the factory. It sounds dead boring but this is no ordinary factory. For a start the Keune company employs 17 people with learning difficulties who work five days a week on light manual labour. They know everybody and everybody knows them.

Smelling the delicious Keune products

Smelling the delicious Keune products

Editha explains the many processes that will eventually end up in our salons as tubes of colour, perm, shampoo and conditioner. Thousands of tubes and bottles of product are produced each day and the factory workers do shifts to meet the demand. We visit a section where the essential oils are stored in a funny dry airless way where if we stay too long we will start talking with a funny voice.

Up high with Keune

Up high with Keune

We visit the lab where scientists are constantly testing and evolving this natural range of products. We visit an area across the road similar to the loading bays in Ikea Bristol. Before I know it I’m up in the ceiling in a fork-lift truck, four times the height of my house with a strange man at the controls!

One microphone, a table-top and a whole lot of food

After our return to the hotel and many, many photographs and documentation notes, we changed for the evening meal at an amazing karaoke bar. Again no ordinary karaoke or food!

The Dutch are fab – they know how to make an evening meal really special. All the waiters are singers and the maître d’ welcomes our party of British people to the table by announcing an “eighties” hits night.

Amsterdam meal

Delicious food, great company

They began a tradition of shared food. Every four places along the table there is a delicious tapas starter. Then spaghetti fongoli followed by Ice cream and cake dessert. They even catered for gluten-free guests, cooking a special meal. Every 15 minutes a waiter sings with a microphone – and it’s not the champagne flowing – they really are excellent singers.

By the end of the evening the salon owners all know each other really well and some of us have even danced on the tables to roars of delight from the other guests!

Coming home with a thank you

In the morning I found a café of the beaten track where a Dutch man cooked us double eggs and bacon with strong coffee. We all sat in companionable silence. I reviewed my trip and wrote up my notes. It had been all at once exhilarating and inspirational. I can’t really complain about being on my feet all day in the salon at home now I know about this fast pace and great workforce all behind the scenes at Keune making the exceptional products we work with everyday!

Thanks Lee and Gary, everyone was looked after us including Editha, Mr Keune and his team and the other companies involved with the trip. I had a great time, and it will bring fresh insights to my salon in deepest south west Devon. X